
What kind of Smart bedside table nightstand you might need??
Project Time: Oct 28th, 2022
Project Location: Al Barsha 2 – Dubai
Product Name:S1 Smart bedside table nightstand
Qty: 100pcs
Description
Semra Serenade S1 is a bedside smart table with built-in cooler and storage drawer, desktop have 2 wireless charger, 4.0 Bluetooth speaker, LED accent light, motion sensor LED light.USB and TYPE-C interface.
Usage scenario :Offices, living rooms, hotels,beach…and so on.
Customization: logo and colors. . .
Case background
The Mattress Store is the best and first specialty retailer for sleep, smart side table and massage products in United Arab Emirates with stores across Dubai, Abu Dhabi, Sharjah and Ras Al-Khaimah.
CUSTOMER FOLLOW-UP
This customer found our products in alibaba, and sent an inquiry to us at the end of Aug 2022, We immediately responded to customer inquiries.
After a few emails, the customer suddenly stopped replying, we were very curious if we missed something in the reply, we found the customer’s website and visited their website. We found this client to be a good match for our product. We found the customer’s phone number, called the customer via WhatsApp, and the customer said that he was on vacation and told us to contact him in ten days. Ten days passed quickly and we got in touch with the customer in whatsApp.
We sent a quotation to the customer again, as well as product details and detailed instructions, and the customer quickly gave us feedback. Since it is the first cooperation, the customer prefers to buy a sample and go back to test.
After receiving the customer’s sample fee, we immediately produced the sample according to the customer’s demand. By the way, we promise that the sample fee will be deducted when the bulk order is placed. The customer has their own FedEx, we only need to transfer the goods to FedEx. Customer received samples soon after one week.
Customers are satisfied with our quality after receiving samples for testing. After a month of market research and analysis, the customer placed the first order of 100pcs for us at the end of Oct. We also deducted the previous sample fee when the goods were in bulk as agreed before.The client is also very happy that we did this because he has forgotten about it.
Now the products are produced in our factory. Before exporting, the products are subject to strict inspection by our QC, burn-in, and professional staff to control the quality of each step. This is why our old customers return orders continuously. .
If you also interested in our smart side table, please do not hesitate to contact us [email protected], we have a strong and powerful R&D team of more than 30 people engineers and a professional overseas sales department to help you ! We also sincerely thank you for your trust. If you choose us, we will live up to your trust and provide you with the best and reliable quality products and services.Looking forward to your inquiry…